Our Story

Veteran-Owned Since 1998

When Charlie Payne founded RepairTech Automotive in 1998, he brought more than wrenches and diagnostics to Kissimmee. He brought the values he learned serving his country: integrity, discipline, and an unwavering commitment to doing things the right way.

After his military service, Charlie saw an industry that too often put profits over people. Customers were overcharged for unnecessary repairs, left in the dark about what was happening to their vehicles, and treated like transactions instead of neighbors.

RepairTech was built to be different. For over 26 years, we have earned the trust of our community one honest repair at a time. Today, with 325+ five-star Google reviews, we are proud to be one of the most trusted auto repair shops in Central Florida.

  • Veteran-owned and operated with military-grade precision
  • Serving Kissimmee, Orlando, and Central Florida since 1998
  • Family-run business that treats every customer like a neighbor
  • Transparent pricing with no hidden fees or unnecessary upsells
Veteran-Owned
Since 1998
Our Team

Meet the People Behind the Shop

Every technician on our team is certified, experienced, and committed to honest, quality work.

Charlie Payne

Owner & Founder

U.S. military veteran and ASE Master certified technician. Charlie founded RepairTech in 1998 and leads every aspect of the business with the same discipline and integrity he learned in service.

Expert Technicians

ASE Certified Team

Our technicians hold multiple ASE certifications and receive ongoing factory training. From hybrid diagnostics to European vehicles, every member of our team stays at the cutting edge.

Service Advisors

Customer Care Team

Our front desk team ensures clear communication from drop-off to pick-up. They walk you through every digital inspection, explain your options, and never pressure you into unnecessary work.

Credentials

Certifications & Affiliations

We invest in the highest industry certifications and partnerships to ensure every repair meets the gold standard.

ASE Master Certified

Nationally recognized certification in all major automotive systems. The highest standard in the industry.

RepairPal Certified

Vetted for fair pricing, quality work, and customer satisfaction. Only top shops earn this certification.

BBB Accredited

Better Business Bureau accredited with a commitment to ethical business practices and customer trust.

AutoTechIQ Certified

Certified for transparent digital inspections and customer-first communication. See what we see.

ASE Master Technician
RepairPal Certified
NAPA AutoCare Center
BBB Accredited
CARFAX
Snap-On
IATN
Identifix
Transparency First

Digital Vehicle Inspections

Every vehicle that comes through our doors receives a comprehensive digital inspection. No more vague explanations or trusting someone's word about what is wrong.

Our technicians document every finding with high-resolution photos and video, then send the complete report directly to your phone. You see exactly what we see, so you can make informed decisions about your vehicle.

  • High-resolution photos of every finding
  • Video walkthroughs of complex issues
  • Color-coded condition reports sent to your phone
  • Approve or decline repairs right from the report
Digital Reports
Sent directly to your phone
26+
Years in Business
325+
5-Star Reviews
36mo
Repair Warranty
4.9
Google Rating
Ready to Get Started?

Experience the RepairTech Difference

Walk-ins welcome. Free shuttle service. Complimentary Wi-Fi and refreshments in our waiting area.